Shipping FAQ

What forms of payment do you accept?
We accept Visa and MasterCard.
Thu, 27 Aug, 2015 at 11:48 AM
What countries do you ship to?
We ship to every country in the world.  The only difference is the cost of shipping.
Thu, 27 Aug, 2015 at 11:49 AM
I placed an order on your website, will I get an email confirmation?
Yes, you will receive an email confirmation that we received your order.  You will also be sent an email when your order has officially shipped.  If for som...
Thu, 27 Aug, 2015 at 11:49 AM
How long will it take to have my order delivered?
Shipping time will depend on when you placed your order, where you live and what method of shipping you choose.  We have provided a chart for you to referen...
Thu, 27 Aug, 2015 at 12:04 PM
I received my order and something is wrong, what do I do?
Contact us immediately either by email or phone.  If you send an email please include the following information: Name, phone number, incorrect item number...
Thu, 27 Aug, 2015 at 12:06 PM
Will I have to pay import duties on my order?
US, Canada and Mexico residents will not have to pay any import duties.  If you live in another country you should contact your government agencies to find ...
Thu, 27 Aug, 2015 at 12:06 PM